1. Acceptance and scope
By using this website, you agree to these terms. If you do not agree, do not continue to use the website. These website terms do not replace a signed quotation, order, subscription agreement, service agreement, support plan, data-processing agreement or other contract between you and NeptuneWare.
2. Information and quotations
Website content is general information and may change without notice. Product descriptions, roadmap references, illustrations and feature summaries do not create a binding commitment unless expressly included in a written agreement. An enquiry, demonstration or proposal discussion does not itself create a contract. Quotations remain subject to their stated validity, scope, assumptions, exclusions and payment terms.
3. Permitted use
You may use the website for lawful business and informational purposes. You may not attempt to gain unauthorised access, interfere with availability, introduce malicious code, scrape the website at a harmful rate, impersonate another person, submit false enquiries, or use content in a way that infringes rights or misleads others.
4. Intellectual property
Unless stated otherwise, the website design, software, text, graphics, product names, logos, demonstrations and original content are owned by or licensed to NeptuneWare. No ownership is transferred by allowing access to the website. Limited quotation or sharing for legitimate evaluation is permitted where attribution is preserved and the use is not misleading or commercial exploitation.
5. Third-party services and links
The website may link to or rely on third-party platforms such as hosting, analytics, payment, communication or social services. Their own terms and privacy practices apply. A link does not mean NeptuneWare controls or guarantees the third-party service.
6. Availability and warranties
We take reasonable steps to maintain the website, but access may be interrupted for maintenance, security, connectivity, provider or other reasons. To the extent permitted by law, the website is provided without a guarantee that it will always be uninterrupted, error-free or suitable for every purpose.
7. Limitation of liability
To the extent permitted by applicable law, NeptuneWare will not be liable for indirect, consequential or special loss arising solely from use of, reliance on, or inability to access this public website. Nothing in these terms excludes liability that cannot lawfully be excluded. Contracted products and services are governed by the liability provisions in the relevant written agreement.
8. Electronic communications
You consent to receiving communications relating to an enquiry or transaction through the contact details you provide. A data message is not treated as accepted as a binding instruction merely because it reaches an automated system; material commercial commitments must be confirmed through the appropriate authorised process.
10. Governing law and changes
These website terms are governed by the laws of the Republic of South Africa. We may update them when the website, services or applicable requirements change. The version published here applies from its stated update date.
11. Contact
Questions about these terms can be sent through the contact page or to info@neptuneware.com.
9. Partnership applications
Submitting a referral, reseller, implementation, technology or strategic partnership application does not create an agency, partnership, representation, exclusivity, commission or commercial relationship. Any approved relationship requires due diligence and a separate written agreement signed by authorised representatives.