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NeptuneWare CRM pricing

Start with the right foundation. Upgrade as the operation grows.

Choose a workspace plan for the stage you are in now, with a clear route into stronger reporting, branding, inventory, procurement and operational control.

Start free See how it works
No credit card required for Free Tenant-aware workspaces Upgrade as requirements expand
One connected workspace
Lead Deal Quote Order Invoice Payment
Plans4
Starting fromR0
BillingMonthly / annual

Implementation, migration and custom development can be scoped separately when the standard self-service route is not enough.

Workspace plans

Clear packages for different stages of business growth.

Plan data is managed from the NeptuneWare website admin so pricing, availability and included capabilities can evolve with the platform.

Free forever

Free

For testing the CRM and getting your first records organised.

R0 per workspace / month
Users3
Deals25
Pipelines1
Storage1 GB
Invoices10 / month
Sales OrdersNone
  • Basic CRM records
  • Kanban board
  • Quotations
  • Limited invoices
  • Invoice PDF watermark
  • Invoice email sending
Start free
Best start
For small teams

Starter

For small teams that need proper sales documents and reports.

R99 per month or R1 200 / year
Users5
Deals250
Pipelines3
Storage1.5 GB
Invoices100 / month
Sales Orders100
  • Everything in Free
  • Lead conversion
  • Sales Orders
  • Payments
  • Customer statements
  • Basic reports
  • No PDF watermark
Choose Starter
Most popular
For growing businesses

Premium

For growing businesses that need advanced sales, finance, and ecommerce tools.

R200 per month or R2 400 / year
Users10
Deals5 000
Pipelines10
Storage2 GB
InvoicesUnlimited
Sales OrdersUnlimited
  • Everything in Starter
  • Duplicate detection
  • Weighted pipeline
  • Lead source attribution
  • Partial invoicing
  • Transaction cloning
  • Credit Notes
  • VAT compliance snapshots
  • VAT reports
  • Storefront integration
Choose Premium
Advanced
For operational teams

Business

For operational teams that need inventory, procurement, automation, and management intelligence.

R300 per month or R3 600 / year
Users20
Deals5 000
Pipelines20
Storage2 GB
InvoicesUnlimited
Sales OrdersUnlimited
  • Everything in Premium
  • Inventory management, warehouses and stock control
  • Procurement, suppliers and purchase workflows
  • Deal attention intelligence
  • Workflow automation
  • Automation health and audit trail
  • Workflow automation reports
  • Sales forecasting
  • Sales analytics
  • Custom reporting
  • Priority support
  • Dedicated account manager
Choose Business

Plan availability, checkout terms and final billing details are confirmed in the CRM sign-up flow or in a written NeptuneWare proposal.

Compare plans

See the main limits and capabilities side by side.

This overview is designed to support an initial decision. A guided discussion is recommended where data migration, inventory, procurement or custom workflows are involved.

Capability Free Starter Premium Recommended Business
Deals 25 250 5 000 5 000
Leads Included Included Included Included
Users 3 5 10 20
Quotes Included Included Included Included
Exports — Included Included Included
Reports — Included Included Included
Contacts Included Included Included Included
Invoices Included Included Included Included
Payments — Included Included Included
Companies Included Included Included Included
Pipelines 1 3 10 20
Credit notes — — Included Included
Deals module Included Included Included Included
File storage 1 GB 1.5 GB 2 GB 2 GB
Sales Orders — Included Included Included
Yearly price R0 R1 200 R2 400 R3 600
Monthly price R0 R99 R200 R300
Custom branding — — Included Included
Lead conversion — Included Included Included
Deal probability — — Included Included
Ecommerce orders — — Included Included
Priority support — — — Included
Automation health — — — Included
Partial invoicing — — Included Included
Weighted pipeline — — Included Included
Invoices per month 10 100 Unlimited Unlimited
Customer statements — Included Included Included
Duplicate detection — — Included Included
Transaction cloning — — Included Included
Workflow automation — — — Included
Inventory management — — — Included
Invoice PDF watermark Watermarked No watermark No watermark No watermark
Procurement management — — — Included
Sales Orders per month None 100 Unlimited Unlimited
Storefront integration — — Included Included
Finance & Aging Reports — Included Included Included
Lead source attribution — — Included Included
Sales & Pipeline Reports — Included Included Included
VAT compliance snapshots — — Included Included
Deal follow-up automation — — — Included
Dedicated account manager — — — Included
Deal attention intelligence — — — Included
Workflow Automation Reports — — — Included
Subscription plus implementation

The software plan and the implementation scope solve different parts of the decision.

The subscription provides access to the platform. NeptuneWare can separately help with process mapping, data preparation, configuration, imports, templates, permissions, training and rollout.

Process mapping Data onboarding Workspace configuration Training & adoption
Discuss implementation
Pricing questions

Clarity before you commit.

These answers cover the most common commercial and onboarding questions. The full FAQ centre includes implementation and support topics.

View all questions

Choose the right next step

Start free, or let us scope the platform around a more complex operation.

Self-service is available for a straightforward start. Guided implementation is available when the business needs cleaner data, stronger controls or wider operational workflows.

Start free Talk to NeptuneWare
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