Less manual transfer of customer, order and payment information.
All solutions
Systems integration
Connect customer, commerce, payment and operational data into one reliable flow.
We design integrations that reduce duplicated work and keep important records moving between the platforms your business relies on.
Connected operations
Systems Integration
Connect CRM, commerce, payments and operational platforms through secure data flows.
CRM and storefront links
Payment gateways
Operational platforms
Data synchronisation
Business outcomes
What this engagement is designed to improve.
Every NeptuneWare engagement starts with a business objective. Technology choices follow from the workflow, controls and experience required to achieve that outcome.
Clear ownership of source data and synchronisation rules.
More reliable operational reporting across connected platforms.
Controlled exception handling when an external service is unavailable.
Typical scope
Clear deliverables under every stage of the work.
The exact scope is quoted around your requirement, but these are the core workstreams normally included.
Integration design
Data ownership, fields, triggers, authentication and failure behaviour are documented.
API implementation
Secure connections are developed using supported APIs, webhooks and scheduled synchronisation.
Testing
Normal, duplicate, delayed and failed transaction scenarios are tested before launch.
Operational visibility
Logging and exception workflows are included so integrations can be supported responsibly.
Delivery approach
One accountable path from discovery to production.
We keep the people who understand the business requirement close to the people shaping and building the solution.
Systems Integration
Let us turn the requirement into a clear scope and implementation plan.
Share the current process, the problem and the outcome you need. We will help structure the next step.